Privacy Policy

1. Information We Collect

Information You Provide

• Account Information: Name, email, phone, date of birth, gender, sexual orientation
• Profile Information: Photos, voice recordings, video introductions, bio, interests
• Communication Data: Messages, voice pops, video pops sent through our platform
• Payment Information: Billing details when purchasing premium features
• Feedback & Support: Information you provide through surveys, reviews, or customer support

Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent, app interactions
• Location Data: Approximate location based on IP address (optional precise location for location-based features)
• Technical Data: Crash reports, performance data, bandwidth speed

Information from Third Parties

• Social Media: When connecting through Facebook, Instagram, or other platforms
• Verification Services: For identity verification and background checks
• Analytics Partners: Aggregated data for improving our services

2. How We Use Your Information

• Create & Maintain Your Account: Enable profile creation, matching, and communication
• Facilitate Connections: Match you with compatible users based on preferences and behavior
• Improve Safety: Detect and prevent fraud, spam, harassment, and other violations
• Personalize Experience: Customize content, recommendations, and features
• Communicate With You: Send notifications, updates, and respond to support requests
• Provide Customer Support: Address technical issues and account inquiries
• Ensure Legal Compliance: Meet regulatory requirements and enforce our Terms of Service
• Conduct Analytics: Understand usage patterns and improve our platform
• Marketing & Research: With your consent, send promotional materials and conduct surveys

3. Data Sharing & Disclosure

With Your Consent

We may share your information when you explicitly give permission, such as connecting with social media accounts.

With Service Providers

We work with trusted partners for payment processing, cloud hosting, analytics, marketing, and security services.

For Legal Reasons

We may disclose information to comply with legal obligations, protect rights, or prevent harm.

Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner.

Aggregated Information

We may share anonymized, aggregated data for research, marketing, or business purposes.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmission is encrypted using TLS/SSL technology
• Access Controls: Limited employee access based on job requirements
• Regular Audits: Security assessments and penetration testing
• Incident Response: Procedures to detect, report, and respond to data breaches

5. Your Rights & Choices

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.

7. Children's Privacy

Our service is not intended for users under 18. We do not knowingly collect personal information from children. If we discover such collection, we will promptly delete the information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy and updating the "Last Updated" date. Your continued use of our service after changes constitutes acceptance.

9. Contact Us