Accessibility

Our Commitment

At Balloon'd, we believe love is for everyone. We're committed to making our platform accessible to all users, regardless of ability. We continuously work to improve the accessibility and usability of our app for everyone.

Accessibility Standards

We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our team regularly reviews and updates our platform to ensure compliance with these guidelines.

Current Features

  • Screen reader compatibility for iOS and Android
  • High contrast mode options
  • Adjustable text sizes
  • Clear navigation structure
  • Alternative text for all images
  • Keyboard navigation support
  • Captions for video content

Mobile App Accessibility

Our mobile apps are designed with accessibility in mind:

  • Full VoiceOver support on iOS
  • TalkBack compatibility on Android
  • Dynamic Type support for custom text sizes
  • Reduced motion options
  • Voice control capabilities

Ongoing Improvements

We're continuously working to enhance accessibility:

  • Regular accessibility audits
  • User testing with people with disabilities
  • Staff training on accessibility best practices
  • Partnership with accessibility consultants

Feedback

We welcome your feedback on the accessibility of Balloon'd. If you encounter any barriers or have suggestions for improvement, please contact us:

Email: accessibility@balloond.com
Phone: 1-800-BALLOON (1-800-225-5666)
Response time: We aim to respond within 2 business days

Third-Party Content

While we strive to ensure all content on our platform is accessible, some user-generated content may not fully meet accessibility standards. We provide tools and guidelines to help our users create accessible content.